Premium Membership Tier

Effective date: [[ 16th April 2026 ]]

Email Support Terms and Conditions

As part of your Premium Membership, you have access to direct email support with Lisa.

This is designed to give you more personalised guidance when you need it alongside everything already included in the membership.

You can send up to 5 email questions per calendar month
Each email question should focus on one situation, challenge, or area of support
You can use all 5 questions on the same issue if you need to.
Lisa will respond with an email to each question containing thoughtful, personalised guidance based on your child and family

This is your space to ask the questions that feel too personal, too specific, or too nuanced for a group setting.

Lisa will respond to your emails within 3 working days.

Often it may be sooner but this time frame allows space for thoughtful, considered responses that genuinely support you.

To make sure you get the most value from this support:

This allows Lisa to give you the most meaningful and relevant guidance possible.

To keep this support sustainable and supportive for everyone:

Email support is not for urgent or crisis situations
It is intended for guidance and support, not ongoing daily back-and-forth communication
Follow-up clarification may be provided where needed, but extended email threads may be redirected to other support options (e.g. coaching or live sessions)

Your email support is in addition to everything else inside the Autism Parenting Revolution membership, including:

If you have any questions about this tier of the membership contact us at support@lisagalley.com or hello@lisagalley.com

You can swap between the three tiers of the membership at any time by emailing Harriet at support@lisagalley.com